nbaje's Privacy Policy —
Your data, our responsibility

This Privacy Policy ("Policy") is issued by the nbaje online gaming platform ("we", "us", or "nbaje") and applies to all users ("you", "user") of the website https://nbaje.mom. The purpose of this Policy is to clearly explain our commitment regarding the collection, use, storage, and protection of your personal information.

nbaje believes that protecting your privacy is not merely a legal obligation — it is our ethical responsibility toward you. By using our platform, you agree to the terms of this Policy. If you disagree with any part of it, we ask that you contact us before using our services.

2.1 Information You Provide Directly

When you create an account on nbaje, log in, or contact us, you provide certain information yourself. This may include:

• Full name and date of birth
• Email address and mobile number
• Username and password (stored in encrypted form)
• Payment-related information (numbers linked to bKash, Nagad, Rocket, Upay accounts)
• Documents required for identity verification (copy of national ID card or passport)
• Messages and information you provide in support tickets

2.2 Automatically Collected Information

When you visit our website, certain technical information is collected automatically. This is used to improve site performance and ensure security:

• IP address and device type
• Browser version and operating system
• List of pages visited and session duration
• Referral URL (where you came from before reaching the site)
• Information collected through cookies and similar tracking technologies
• Transaction history and brief gameplay logs

2.3 Information Received from Third Parties

In some cases we may collect information from trusted third-party sources, such as:

• Identity verification service providers (for KYC/AML compliance)
• Payment processing organisations (for validating transactions)
• Partners who operate fraud prevention systems

nbaje uses your information only for the following legitimate purposes. We never use your information unnecessarily or sell it to third parties.

• Account management: Creating, verifying, and securing your account and completing the login process.
• Service delivery: Providing gaming, betting, and casino features without interruption.
• Financial transactions: Processing deposits and withdrawals and ensuring transaction security.
• Identity verification: Verifying age (21+) and ensuring KYC/AML compliance.
• Customer support: Resolving your issues and complaints quickly and effectively.
• Security & fraud prevention: Detecting and preventing unauthorised access, fraud, and abuse.
• Service improvement: Analysing and improving the user experience on our platform.
• Legal compliance: Adhering to applicable laws and regulations.

4.1 Cases Where Information Is Not Shared

nbaje never sells, rents, or shares your personal information with third parties without your permission. Your information is not sent to any external advertisers for marketing purposes.

4.2 Limited & Lawful Sharing

Some information may be shared in the following specific circumstances:

• Service partners: Providers who help operate our platform (such as payment gateways — bKash, Nagad, Rocket, Upay) receive only the information necessary to complete the service.
• Legal requirements: Information may be disclosed in compliance with a court order or a lawful request from a legal authority.
• Fraud prevention: We may cooperate with relevant agencies to investigate unauthorised activity.
• Business changes: In the event of a company merger or acquisition, the successor entity will be bound to follow the same privacy policy.

5.1 What Are Cookies

Cookies are small text files stored on your device that help our website remember your visit. nbaje uses cookies to improve your experience and keep the platform secure.

5.2 Types of Cookies We Use

• Essential cookies: For maintaining login sessions and ensuring security. The site cannot function properly without them.
• Functional cookies: For remembering your preferences (such as language settings).
• Analytics cookies: For understanding how users interact with the site, so we can improve the service.

You can control or disable cookies from your browser settings. However, disabling some essential cookies may affect certain site functions.

nbaje applies industry-standard technical and administrative measures to keep your information secure. Our security infrastructure includes:

• SSL/TLS encryption: All data exchanged between your browser and our servers is secured with 256-bit SSL encryption.
• Password hashing: Your password is never stored directly — it is hashed using an advanced cryptographic method.
• Access controls: Only authorised personnel can access the necessary data, and all access is logged.
• Firewall & intrusion detection systems: Our servers are constantly protected against cyber attacks.
• Regular security audits: Security tests are conducted regularly to identify vulnerabilities in our systems.
• Data minimisation: We collect only the information that is necessary and do not store unnecessary data.

You have the following rights regarding your personal information. Contact us to exercise any of these rights.

nbaje retains your information only for as long as it is necessary or legally required. As a general guideline:

• Active account data: Retained for as long as the account remains active.
• Transaction records: Retained for a set period in accordance with financial regulations.
• Support communications: Kept for a reasonable period to improve customer service quality.
• After account closure: Some information may need to be kept for a specified period in accordance with legal obligations, after which it is securely deleted.

nbaje is intended only for individuals aged 21 and above. We do not knowingly collect personal information from any minor.

If we become aware that a minor is using our platform or that their information has been collected, we will immediately suspend that account and delete the associated data. We may request KYC documents to verify age when necessary.

nbaje reserves the right to amend this Privacy Policy as needed. For any significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email
• A clear notice will be displayed on the website
• The "Last updated" date at the top of this page will be changed

Continued use of the platform after any changes will be taken as your agreement to the revised policy. If you do not agree to the changes, you may request that your account be closed.