nbaje Terms & Conditions
Please read these terms carefully before using our platform — they define the relationship between you and nbaje.
1 Introduction & Acceptance
These Terms and Conditions ("Terms") form a legal agreement between the nbaje online gaming platform ("Platform", "Site") and its users ("Player", "you"). By registering an account on nbaje or using any service on the Platform, you are considered to have voluntarily and fully consciously agreed to these Terms.
If you disagree with any part of these Terms, please refrain from using the Platform. nbaje reserves the right to amend these Terms at any time. Continuing to use the Platform after updated Terms are published will be treated as your acceptance of the new Terms.
2 Account Registration & Eligibility
2.1 Registration Requirements
To open an account on nbaje, you must meet the following requirements:
- You must be at least 21 years of age.
- You must open the account in your own name and on your own behalf.
- All information provided at registration must be accurate, complete, and up to date.
- Each individual may open only one account. Opening multiple accounts is prohibited.
2.2 Identity Verification
nbaje may request documents required for identity verification (such as a national identity card or other government-issued ID) at any time. Failure to submit the required documents may result in the account being suspended or closed. This process is essential to ensure a safe gaming environment.
2.3 Account Security
It is your responsibility to keep your account password and login details completely confidential. Do not share your login details with any unauthorized person. If you suspect your account is being used without authorization, notify our support team immediately.
3 Deposit, Withdrawal & Payment Policy
3.1 Accepted Payment Methods
The following payment methods are currently supported on nbaje:
- bKash — Bangladesh's leading mobile wallet service
- Nagad — Mobile financial service of Bangladesh Post Office
- Rocket — Dutch-Bangla Bank's mobile wallet service
- Upay — UCB's digital payment platform
3.2 Minimum Deposit & Withdrawal
All transactions must comply with the limits stated above. No transaction below these limits can be processed.
3.3 Withdrawal Processing Time
Approved withdrawal requests are generally processed within 10 to 45 minutes. However, slight delays may occur due to verification or technical reasons.
3.4 Withdrawal Conditions
The following conditions must be met before submitting a withdrawal request:
- The account must be fully verified.
- The wagering requirements on deposited funds and bonuses (if applicable) must be completed.
- Withdrawals will only be processed to the same payment method used for the deposit, for security purposes.
3.5 Transaction Rejection
nbaje reserves the right to reject or suspend any transaction in the following circumstances: suspicious activity, information inconsistencies, technical issues, or complications related to account verification.
4 Bonus & Promotion Policy
4.1 Welcome Bonus
New players will receive a 150% bonus on their first deposit, up to a maximum of ৳10,000. Wagering requirements must be met before the bonus can be withdrawn.
4.2 Wagering Requirements
The wagering requirement for the welcome bonus is 15 times the bonus amount. Wagering is calculated on the bonus amount only — not on the deposit amount.
4.3 General Bonus Terms
- Each player may receive the welcome bonus once only.
- Bonuses are usable on designated games only.
- If a withdrawal is requested before the bonus is received, the bonus may be cancelled.
- nbaje reserves the right to modify or cancel any bonus offer at any time.
- If evidence of bonus abuse is found, the relevant account may be closed.
5 VIP Program
nbaje's VIP program has three tiers. Players can be automatically promoted to a higher tier through regular gaming activity:
- Bronze: Up to 0.5% cashback per week.
- Silver: Up to 1.0% cashback per week.
- Gold: Up to 1.5% cashback per week.
No separate application is required to receive VIP benefits — regular gaming activity naturally creates opportunities for advancement. Cashback is credited directly to the account. nbaje will provide advance notice of any changes to VIP terms.
6 Gaming Rules & Prohibited Conduct
6.1 Fair Play Policy
nbaje follows a fair play policy. All games are conducted honestly and impartially. Any attempt to play using manipulation, cheat software, or any other dishonest method will result in the account being closed immediately and the associated balance may be forfeited.
6.2 Prohibited Activities
The following activities are strictly prohibited:
- Creating or operating multiple accounts.
- Using another person's account or allowing others to use yours.
- Abusing bonuses or attempting to exploit the system.
- Using any automated software, bots, or hacking tools.
- Using the Platform for money laundering or processing illegal funds.
- Threatening or harassing other players.
6.3 Technical Errors
In the event of a technical error or software issue during a game, nbaje reserves the right to declare that round or session void. In such cases, deposited funds will be returned.
7 Responsible Gaming
nbaje places the highest priority on responsible gaming. We believe that gaming is a form of entertainment and should never be a cause of financial or personal harm.
The following tools are available on our platform:
- Setting deposit limits.
- Setting session time limits.
- The option to voluntarily suspend an account for a set period (self-exclusion).
- Requesting permanent account closure.
If you or someone you know is struggling with a gaming problem, please visit the Responsible Gaming page and contact our support team.
8 Privacy & Data Protection
nbaje places the highest importance on protecting your personal information. All data is secured using SSL encryption technology. Your information will never be sold or shared with third parties without authorization.
To learn more about how we collect, store, and use your data, please read our Privacy Policy.
9 Account Closure & Suspension
9.1 Closure by the Player
You may request account closure at any time by contacting our support team. Any remaining balance may be withdrawn before the account is closed (subject to wagering requirements being met).
9.2 Suspension by nbaje
nbaje may suspend or close an account without prior notice in the following circumstances:
- Violation of the Terms.
- Providing false or incomplete information.
- Fraudulent activity or bonus abuse.
- Failure to complete identity verification.
- Evidence that the account holder is a minor.
In the event of account closure, any valid balance (if applicable) will be returned where appropriate — however, if the reason for closure is fraudulent activity, the balance may be forfeited.
10 Limitation of Liability
nbaje is not responsible for any financial losses arising from gaming. Gaming is inherently risky and each player bears their own decisions and risks. Our liability for any financial loss caused by technical interruptions to the Platform is limited.
nbaje reserves the right to temporarily suspend services for technical improvements, security maintenance, or other reasons. In such situations, an effort will be made to notify players in advance.
11 Dispute Resolution
In the event of any dispute or complaint, please contact our customer service team first. We will attempt to resolve the dispute directly and promptly.
Contact us for assistance:
- Live Chat: Available 24/7 — directly on the site
- Email: [email protected]
All communication can be conducted in both Bengali and English. The support team is active 24 hours a day, 7 days a week.
12 Changes to Terms
nbaje reserves the right to modify, add to, or remove any part of these Terms at any time. A notice will be displayed on the Platform for significant changes. Continuing to use the Platform after changes have been made will be treated as acceptance of the new Terms.
The most recent version of the Terms will always be available on this page. You are advised to visit this page regularly.
13 Related Policies
The following policies are also applicable to use of the Platform and should be read alongside these Terms:
- Privacy Policy — How your personal information is collected and used.
- Responsible Gaming — Safe gaming practices and support information.
- FAQ — Answers to common questions.
- About Us — A brief introduction to nbaje.